KivvaTech
AI Engineering

AI Integration & Assistants

Bring AI into the tools your team already uses.

The fastest path to AI value isn't building something new — it's making your existing tools smarter. We build AI assistants and integrations for Slack, Salesforce, Microsoft 365, ERPs, and any system with an API.

What we deliver

Every engagement is scoped, priced, and delivered against these capabilities.

Conversational AI Assistants

Custom chatbots and voice assistants with memory, tool use, and escalation paths — deployed across web, Slack, Teams, or your product.

CRM & ERP Integration

AI layers for Salesforce, HubSpot, SAP, and Odoo. Automated summaries, lead scoring, anomaly alerts, and natural language queries.

Slack & Teams Bots

Intelligent bots that answer questions from your knowledge base, summarise threads, create tickets, and trigger workflows — all from chat.

Embedded Product AI

Copilots and smart features integrated directly into your SaaS product — improving user retention and reducing support volume.

API & Webhook Orchestration

Event-driven AI triggers across your tool stack. New lead in CRM fires enrichment, qualification, and outreach — automatically.

Security & Data Residency

Private deployment options. Your data never leaves your infrastructure. AWS Certified and GDPR compliant integration patterns.

How we work

A predictable process that keeps you informed and in control at every stage.

01

Tool & API audit

Map your current tool stack, identify integration points, and define the assistant's scope and permissions.

02

Assistant design

Design conversation flows, tool use, memory strategy, and escalation logic. Align on KPIs.

03

Build & connect

Build the assistant core, connect to your APIs, and train on your knowledge base and documentation.

04

Pilot & iterate

Soft launch to a pilot team, gather feedback, tune responses and tool use, then roll out company-wide.

Technologies we use

LLM APIs

OpenAIAnthropicGoogle GeminiAzure OpenAI

Frameworks

LangChainLlamaIndexSemantic Kernel

Platforms

SlackTeamsSalesforceSAPOdoo

Deployment

AWS LambdaAzure FunctionsDockerKubernetes

Which tool should your team have AI in?

We can usually wire up a working prototype in under a week.

Response within 24 hours. NDA available on request.